All shipments will be delivered through our In-house shipping

Shipping will be free on all orders above QR 150, otherwise there will be a QR 15 charge per shipment.

If we receive a cancellation notice and the order has not already been processed/approved, we will cancel the order and refund the entire amount (if paid by credit/debit card).

We will not be able to cancel orders that have already been processed and shipped out, still wants to cancel then we will not refund the shipping cost.

Shipments will take 2 - 3 working days

Customers will receive an email confirmation on their registered email once their order is processed.

CASH ON DELIVERY (COD) POLICY

We also accept Cash on Delivery (COD) as an alternative payment method.

Please note that the Orders paid for Cash on Delivery attracts QR 10 as cash on delivery fee

For using this service, you need to pay cash to the delivery agent upon receiving your order.

The customer agrees not to dispute the decision made by Giordano and accepts Giordano's decision regarding the cancellation.